Epilepsy Awareness
£25.00
CPD Approved
Course Description When introducing epilepsy, we must first recognise that there are around 40 different types of seizures. Statistics show that one in five people will have a seizure at some time in their life although only some of these will be caused by epilepsy. Epilepsy is a neurological condition that affects the brain and the nervous system and is covered by the Equality Act 2010. The condition can affect people for only a portion of their life, or it can be lifelong. Because of the varied nature of the condition an awareness of epilepsy and the actions you can take if you are present during a seizure is incredibly useful for those who work in health and social care. This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.
Target Audience This course is aimed primarily at people working in the care sector with children or adults however anyone who would like to expand their knowledge or understand what to do if they see someone have a seizure should take this course. This course is also a great one to do alongside first aid training as it expands on the information relating to seizures that is usually taught as part of first aid.
Assessing Display Screen Equipment
IIRSM Approved
Course Description Our display screen equipment courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. A ‘user’ is anyone who regularly uses display screen equipment for a significant part of their normal work. In practice, if you use display screen equipment continuously for more than one hour a day, then you are a ‘user’. So, what do we mean by display screen equipment? The first thing most people think of is a computer monitor. But that is not the only thing it refers to Display screen equipment could also mean laptops, tablet PCs, televisions, smartphones, CNC control pads, portable diagnostic screens or equipment containing cathode ray tubes, or CRTs. The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee‐users have responsibilities under the legislation. This course fulfils your statutory training obligations and covers among other things, the correct way to set up and use your display screen equipment safely. Reducing the risk of work-related conditions
Anti-Money Laundering
CPD Approved
Course Description Money-Laundering is a major criminal problem, worldwide. This course starts by defining money laundering and describing the 'regulated sector' as defined by the Proceeds of Crime Act. The course discusses a number of money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. You will learn about some of the 'red flags' which could indicate illegal activity, and the connections between money-laundering and certain financial institutions. You will see how the regulated sector combats money-laundering through compliance, due diligence, and record-keeping. Finally, the course examines the internal controls and monitoring used by companies to fight against money-laundering, including policy statements, effective reporting systems, and staff responsibilities.
Target Audience This course is suitable for anyone working in an organisation that handles large amounts of money. It can also be used as an introduction to the subject for those working or planning to work in a regulated sector.
Leadership Skills
CPD & ILM Approved
Course Description A leader does not necessarily have to be a ‘manager’, but it is difficult to see how a manager could be truly effective without having at least some leadership skills. This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more. It then moves on to discuss developing teams including and team members by looking at the role leaders play in this. The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision.
Target Audience This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
Stress management
CPD Approved
Course Description the Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life, but it often comes from demands placed on them at work. So why is stress a problem in the workplace? Well the latest estimates show the total number of cases of work-related stress depression or anxiety account for 39% of all work-related illness. Some occupations may be more susceptible to stress, but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships. This course will cover an introduction to stress and why it is a problem, some of the causes of stress and some ways to minimise the risk of stress.
Prevent Duty
CPD Approved
Course Description Intelligence indicates that further terrorist attacks in our country are ‘highly likely’. Experience tells us that the threat comes not just from foreign nationals, but from terrorists born and bred in Britain. It is therefore vital that our counter-terrorism strategy contains a plan to prevent radicalisation and stop would-be terrorists from committing mass murder. The Prevent strategy, published by the Government is part of the overall counter-terrorism strategy. This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk-based approach, what to do if you are concerned and much more.
Allergen Awareness
£35.00
CPD & RoSPA Approved
Course Description Allergies occur when the body’s immune system reacts to a usually harmless substance as though it is harmful. Why this happens, is not clear. However, most sufferers come from families that have a history of allergies, or related problems. Every year, the number of people with allergies is increasing so having an awareness of potential allergens and why they can be harmful is becoming more important, particularly if you work in the service industry. This course covers general allergies, food allergies and food intolerances and explain the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and what steps can be taken both internally and externally to monitor the control measures.
Target Audience This course is aimed at anyone working within the food industry and can be sold to individuals or pitched to businesses who might want to put all their staff through the training.
Anti-Harassment and Bullying
CPD Approved
Course Description Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
Disciplinary Procedures
CPD Approved
Course Description The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals
Your Personal Development
CPD Approved
Course Description A key part of your progression within the adult social care sector will be focused on your personal development. In several sectors, it is even a legal requirement to continue to develop your skills and knowledge and it is essential to ensure you are working to the most up to date standards and guidance. The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.
Sexual harassment in the workplace
CPD Approved
Course Description Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening, and all workers are protected by law from sexual harassment. Handling accusations of sexual harassment can be difficult, and if not done correctly can lead to the company being held liable along with the perpetrator of the harassment. This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations. The course also coves investigation from the employer's perspective, the role of employment tribunals, and concludes with some case studies that will give further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour
Managing meetings
CPD Approved
Course Description I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient. The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
Objective setting
CPD Approved
Course Description Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary. This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.
Sharps Awareness
£25.00
CPD Approved
Course Description There is a common misconception that sharps injuries are only of concern to medical and care staff. However it is not uncommon for people in other industries such as waste disposal to come into contact with used sharps. In this course we'll start by looking at some statistics relating to discarded needles, then define 'sharps' and look at the different types that can be found in 'sharps litter', ranging from needles, syringes and scalpel blades to broken glass, knives, scissors and nails. It then covers the primary and secondary risks from sharps. It will look at the responsibilities of employers and how they must use risk assessment to ensure workers safety, as much as possible. Then, the course will take a detailed look at Hepatitis B, Hepatitis C, HIV and Tetanus There'll be a section on the Chain of Infection, helping you to understand how an infection gets passed on, and what steps can be taken to break the chain and stop the process. It'll look at the probability of picking up an infection from a needlestick injury, and the factors that can affect this. It's important to always handle discarded sharps safely so the course will take you through the equipment you need, including litter pickers, forceps, disinfectant sprays and gloves, along with the correct techniques you should employ to avoid injury. This subject will be further expanded on by detailing the correct sharps handling procedures, including how to dispose of discarded sharps safely, how to remove disposable gloves to minimise cross-contamination, and correct hand washing procedures. Finally, it'll cover how to report discarded sharps and the correct procedures to follow if you're unlucky enough to receive a sharps injury.
Target Audience This course is aimed at anyone who may come into contact with sharps waste whilst performing their day to day working activities. This ranges from people working in healthcare to those in waste disposal with a wide range of other
Introducing GDPR
CPD Approved
Course Description the General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area. The GDPR is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data. This online course is designed especially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players - Data Protection Officers, Data Controllers, Data Protection Leads and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds. Other topics examined include the Seven Principles of the GDPR and the Eight Rights for Individuals, along with the importance of your Privacy Policy - how to construct one, and how to use it effectively when dealing with data subjects. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.
Target Audience This course is aimed at anyone who has access to personal data. This mainly applied to front line data processors but will also include HR personnel, supervisors, and managers.
Effective Delegation
CPD Approved
Course Description Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers do not strive to be super-heroes. Instead, they are exceptional at picking good people to do what they need to have done, and then letting them get on with it. However, delegating effectively can be difficult. It means identifying the right tasks to delegate, overcoming barriers to delegation, and taking the time to delegate properly so that everyone knows what they are expected to do and by when. When it is done right the benefits are numerous and improve the working lives of everyone involved from the managers to the staff and it has wide ranging benefits to the organisation. This course will start with the essentials - defining exactly what we mean by delegation and why it is so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more.
Time management
CPD Approved
Course Description Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce. For most people however this is easier said than done. We have all experienced that feeling of having more work to do than we can possibly complete in the time we have. This can lead to increased stress… dissatisfaction… and demoralisation… This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference.
Project Management
CPD Approved
Course Description The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. There are many tools and approaches to managing projects, from a simple ‘to do’ list, to complex methodologies. When a project is managed correctly it ensures that there’s a sound business reason for undertaking the project, that it’s clear who’s involved in delivering the project, what the expected outcomes are and how resources and risks will be managed throughout the project. When it’s done poorly the project can suffer from feature creep, delays, go over budget or not get finished at all. This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.
Managing Sickness and Absence
CPD Approved
Course Description Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale. This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
Introduction to Personal Safety and Lone workers
IIRSM Approved
Course Description Every day, thousands of people are exposed to situations where they are left alone in work premises, when visiting members of the public during their working day or working from home. There are many risks associated with working in isolation, without the support of colleagues. These risks can include accidents and violence. This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers, and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety. Target Audience This course is aimed at anyone who works alone or manages people that work alone.
Equality, Diversity and Discrimination
CPD Approved
Course Description We have all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own, they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied. However, these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights. When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training.
Anti-Bribery and Corruption
CPD Approved
Course Description Acts of bribery and corrupt business practices are still an all to common part of business to business activity in the UK and Worldwide. Inducements can range from small 'facilitation payments' to gifts worth millions of pounds. They can come in many different forms and can sometimes be hard to track down. This course examines some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed to be, before discussing how normal business activities, such as gifts, hospitality, sponsorship and donations, can be manipulated to become bribes. It goes on to cover the legislation that is in place both in the UK and Internationally and the severe penalties that can be brought against someone found to be acting a corrupt way. It also looks at the effects of bribery at a national level, including corruption in state-owned enterprises and governments, worldwide. Finally, on a more practical level, it will show you some of the ways management and employees can reduce the risk of bribery and corruption in their organisations, particularly through anti-bribery and anti-corruption policies.
Target Audience The course content is aimed at employees at all levels of an organisation that may encounter bribery or corrupt working practices.
Introduction to Emotional Intelligence
CPD Approved
Course Description Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It's not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries. The research shows which qualities make a star performer and while Emotional Intelligence isn't the sole predictor of performance potential, it has been proven to be a key indicator in this area. This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally, it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.
Target Audience This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
The Principles of Performance Management
CPD Approved
Course Description In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.
Presentation Skills
CPD Approved
Course Description Giving a successful presentation can be one of the hardest parts of many people's jobs. Ultimately preparation will be the key to success when it comes to giving a presentation, but how do you make sure you are prepared enough? What about the structure? The content? How should you use visual aids? Being a successful presenter also involves understanding your audience, their expectations, and needs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
Negotiation
CPD Approved
Course Description Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed. This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.